Advocacy organizations and collective action

Permanent URI for this collectionhttps://repository.act.ac.rw/handle/123456789/15

Browse

Search Results

Now showing 1 - 1 of 1
  • Item
    PERFECT PHRASES™for CONFLICT RESOLUTION
    (McGraw-Hil, 2011-03-30) Lawrence Polsky; Antoine Gerschel
    Anne Bruce, your continued support and enthusiasm for our work is an inspiration. Your energy and bigheartedness continualy amaze us. We are so grateful to have you as our guide, mentor, coach, friend, sister, and head cheerleader! This book would not exist without your support. Thank you, Brian Foster, Mary Therese Church, and Lisa Stracks for your continued trust in our writing, for giving us just the right amount of direction to keep us on track, and for your editing. We have truly been in good hands! It has been a privilege to work with you and your team once again. To our customers, thank you for so generously inviting us into your world! We learn daily from you and your organizational chalenges. These experiences are the foundation of everything we do professionaly and of many of the insights we share in this book. Mark Kaplan, thank you for your continued insights into handling the most touchy of conflicts, particularly when long-held biases and discrimination are at play. Thank you, Robin Famiglietti, Jim Higgins, Abha Mehta, Mediators without Borders, Mike Michalewicz, Barry Nobel, and Shely Bernstein, for the stories, questions, and examples that have encouraged us along the way. To Teresa, Gretta, Zach, family, and friends, who are patient with me when I don’t have the patience or ski l to practice what we preach. Thank you for your generosity of spirit. Your love and support enable me to become a better person A special thank-you to Wilson Ti ley—mentor, coach, and friend—who taught me the power of being open and honest in relationships. Everything I know about conflict resolution is rooted in your teaching. Your example proves irreplaceable to this day, both inside and outside of the workplace. Also to Bob Schachat, Nancy McManus, Steve Kleitzel, Lulinda Lloyd, Susan Mann, and al the others who frequented The Institute for Human Development in beautiful Charlemont. Without you, I could not have learned firsthand the ins and outs of bridging differences.