The 7 Principal of Conflict Resolution: How to Resolve Disputes defuse Difficult Situations and Reach Agreement
Date
2002-03-13
Authors
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Publisher
Pearson
Abstract
What this book will do for you
The principal mission of this book is to support you and the people around you
to start thriving in the midst of the conflict situations you encounter in your day
to-day life and avoid them resulting in business and relationship breakdown and
court.
Specifically, The 7 Principles of Conflict Resolution will support you to get what
you want and need to transform the range of conflict situations that most of us
encounter during our professional and personal lives into situations that serve us.
Conflict can be simply described as the enduring condition where I disagree with
you. When we see it in this way it becomes easier to accept its existence and find
a way through it as a fact of life. When we think about it, we realise that ‘justice’
in any given situation will mean something slightly different to each of us. When
you break down the component parts of conflict, you can start to see how it
arises, how it affects us and how it subsequently affects us. As a result you
become more able to manage and take control of it more effectively in your life,
your organisation or your community.